Contact Us
We’re here to help.
Whether you are choosing the right product or need help after your purchase, our team is ready to provide clear, thoughtful support.
Email support
Best for product questions, order updates, returns, warranty enquiries, and sharing photos or documents.
support@lifeventra.comPhone support
For time-sensitive questions, call our customer care team. International call charges may apply.
+86 182 1871 8165How can we help?
Our support team can assist at every stage of your Lifeventra experience.
- Pre-sale product advice and compatibility questions
- Order status, shipping, and delivery enquiries
- Product setup, care, and troubleshooting
- Returns, replacements, and warranty support
- Wholesale and business enquiries
Response time: We aim to reply to email enquiries within 1–2 business days. During weekends, holidays, or peak periods, responses may take a little longer.